I took as many notes as I could from this session. Ben Jordan clearly reminded the gathering of listeners and learners that everything is a process and everything takes a process.
“Process is king. It helps with everything.”
Processes are and should be organic*. Organic meaning they should be allowed to change, because they are only frameworks to help you get through.
- Process gets you ready to go.
- It gets your mind focused.
- Makes sure you start in order.
- Helps you know what’s next.
- Helps you find where you’re at.
- Helps you forecast.
- If you get lost, it can help you.
- Gives you a solid road map.
- Helps you anticipate the next move.
- See who’s court the ball is in.
- Tells you when to add or shift resources.
- Prevents you from wasting time.
- Helps you make accurate projections.
- Actually lets you say no.
- Helps you see where you are terrible at.
- Process can be your scape goat.
He posed just who should use a process and answered it by saying that everyone should have a process for everything. Just like people have a process for putting on their shoes and socks and their morning routines.
Write to-do lists. Be specific. Know your exact steps. And an important one: knock off your distractions.
For the Q&A, someone asked the question of how to build a process for a meeting.
- ask intelligent questions
- asks questions about what you’ve just done
- ask detailed, tiny questions: it shows dedication
- recap everything
- think 30,000 ft. perspective vs. 3 ft. perspective
- be their tour guide around the meeting
- do schedule meetings back to back
- know what’s before and after
When all is said and done make sure you have an “Is it done” meeting.
Ben gave a lot of insightful information yesterday to help me in my process as a web designer. Process is king. If I don’t have a good process, how am I ever going to answer my supervisor correctly when he asks where I’m at on my project?

